For the most recent reporting period, data were collected from surveys of patients who stayed in the hospital overnight sometime from January 2009 through December 2009. More than 300 surveys were completed, a 42 percent response rate.
How often did nurses communicate well with patients? Graph indicates the percentage of patients who said their nurses "always" communicated well.
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How often did doctors communicate well with patients? Graph indicates the percentage of patients who said their doctors "always" communicated well.
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How often did patients receive help quickly from hospital staff? Graph shows the percentage of patients who reported "always" receiving help as quickly as they wanted.
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How often was patients' pain well controlled? Graph shows the percentage of patients whose reported that their pain was "always" well controlled.
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How often did staff explain about medicines before giving them to patients? Graph shows the percentage of patients who reported that staff "always" explained about medicines.
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How often were the patients' rooms and bathrooms kept clean? Graph shows the percentage of patients who reported their rooms were "always" kept clean.
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How often was the area around patients' rooms kept quiet at night? Graph shows the percentage of patients who reported that the area around their rooms was "always" quiet at night.
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Were patients given information about what to do during their recovery at home? Graph shows percentage of patients who responded Yes to this question.
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How do patients rate the hospital overall? Graph shows the percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (worst) to 10 (best).
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Would patients recommend the hospital to friends and family? Graph shows the percent of patients who reported Yes, they would definitely recommend the hospital.
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