Organ Transplant Support Services & Financial Coordination

Dealing with the Emotional, Psychological and Financial Aspects of Organ Transplantation

When you need an organ transplant, navigating the transplant process can be challenging — for you and those who care about you. Organ transplant social workers at Lahey Clinic are here to help before and after transplant surgery. 

Before we list you on the transplant waiting list, our social work team evaluates you to see if there are issues that might affect your care. You might be worried about organ transplant costs, for example, or whether you’ll have the help you need after your transplant. Social workers provide you with emotional support and help connect you to family support and community resources. They also help coordinate your care with your transplant team. 

Behavioral and Mental Health Services 

When you’re dealing with serious illness and having transplant surgery, it’s common to feel depressed, anxious and uncertain about your future. We offer mental and behavioral health services to ease your mind. It can help you with the emotional, psychological and behavioral challenges you face. And it can give you more confidence moving forward. These services are available to you before and after your transplant.

Transplant Support Group

Sometimes it helps to talk to others who have been where you are. Our transplant support group makes it possible. 

Paying for Transplant Care 

Our social workers and transplant financial coordinators can help you work your way through the financial details of your care.

The coordinators first meet with you during your evaluation. They help you understand the out-of-pocket costs that come with a liver or kidney transplant. This includes the costs of the medicines you must take after your transplant.

Transplant Insurance Coverage 

Having a clear understanding of your transplant insurance coverage is important. Our financial coordinators will explain your plan benefits. You can rely on them to guide you through the entire financial process. 

If you have a health maintenance organization (HMO) or point of service (POS) plan, they can help you make sure you obtain all the needed referrals. This can help you avoid billing issues. 

It’s also vital to make sure you have prescription coverage because the cost of transplant medications can be high.

If You Don’t Have Insurance Coverage 

You must have health insurance before we can evaluate you for a transplant. If you don’t, you can see if you’re eligible for a Medicaid plan or a Health Insurance Marketplace plan through your home state. Search your state’s website online to find links to government agencies for insurance or health care.