When making your appointment, please remember to provide the following information:

• Your health, automobile or workers compensation insurer information
• Your home address and telephone number
• The name of your primary care doctor, and/or the name of the doctor who referred you to Lahey
• Your employment status
• The name of the doctor who referred you

For most appointments, you will be mailed an Appointment Itinerary and will receive a Reminder Phone Message prior to your appointment.

When you arrive for your appointment, please:

• Present your insurance card and necessary referral information.
• Provide the registrar with any updates to your personal information.
• Pay your co-payment.
• Be prepared to speak with a financial counselor if you are uninsured or out of network with no authorization from your health plan.