Social Services


Welcome to the Department of Social ServicesSocial workers at Lahey Hospital & Medical Center play an important role in assuring that the emotional and social concerns of patients are addressed. They help patients access resources and learn coping skills, while considering the impact of illness on patients' unique life situations.

By collaborating as a team with doctors, nurses and other caregivers, social workers provide patients with comprehensive, individualized and optimal care.

Social workers at Lahey Hospital & Medical Center are all masters-level clinicians licensed to practice by the state of Massachusetts. They are trained in psychology, sociology, human growth and behavior, and cultural diversity. Members of the social work team also participate in special ongoing training for work in a hospital setting.

What to Expect from Social Work

Social workers empower patients through “interventions,” which are actions taken to help patients identify their priorities and make changes, if necessary.

Examples of interventions include:

  • Counseling for patients and their families
  • Connecting patients to appropriate community and hospital resources
  • Assisting with practical concerns (insurance, transportation, medication, disability benefits)
  • Addressing emotional and social concerns related to a patient's illness

Hospital social workers see patients individually, but also facilitate support groups for patients with similar illnesses and concerns. For more information, please see Frequently Asked Questions about Social Work.  

Support Groups

Social worker Deborah Flannery discusses the needs of Surgical Intensive Care Unit patients with nurses Jean Hurynowicz, RN SICU, Kara Pulverenti, RN SICU, and Jill Connell, RN SICU. (Left to right: Jill, Deborah, Kara and Jean)Lahey Hospital & Medical Center offers a wide variety of support groups for patients and, in some cases, their families. These range from a support group for patients coping with a cancer diagnosis to a support group for families of Alzheimer's patients. For more information, please see our support groups page or our events calendar, or call 781-744-3496 for more information.