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Improving Community Health

Lahey Hospital & Medical Center is committed to improving the health and well-being of residents throughout our Community Health Benefits service area.

One way we emphasize our commitment to community health is through our community health needs assessments. We conduct these assessments every three years to help us identify the most important health issues facing area residents and guide our plans to address them.

Information & Community Input

Knowing how to respond to a health need is easiest when we know the people in the community and the issues that affect them. We depend on extensive information and community input when deciding where to focus our health improvement efforts.

To determine these needs, we look to demographic data such as age, income and health status of area residents. The firsthand knowledge and experience of community members are also crucial. To gather this information, we:

  • Compile public health data from the U.S. Census Bureau and Department of Public Health
  • Host community forums and focus groups
  • Interview community leaders and local officials
  • Review hospital data
  • Survey area residents to understand their perceptions of health

Forming Implementation Strategies

After we spend several months gathering information, Lahey’s Community Benefits Advisory Committee, a group of external and internal health leaders, will prioritize areas of focus, such as social determinants of health and access to care or mental health and substance use. Then we work to create programs and outreach efforts to address needs within those areas, to see our most recent implementation strategy, please see our Lahey Hospital & Medical Center Implementation Strategy.

We can’t do this alone. Because we involve the community in the process, we welcome and rely on other organizations to support our efforts. We partner with agencies that work with populations we’re targeting to develop solutions and work to improve life for everyone in the area.

We track our results to measure our success and make the results public each year as part of our Community Health Benefits Program reports.

Past Assessments & Reports

You can view our most recent Community Health Needs Assessments (CHNA), including our Community Health Implementation Strategies and Community Benefits Program reports, here:

Contact Us

Lahey Hospital & Medical Center welcomes any comments individuals may have on our most recently conducted CHNA and our implementation strategy. Please submit your comments by email to Michelle Snyder or send to Michelle Snyder, Lahey Hospital and Medical Center, 41 Mall Road, Burlington, MA 01805.