Meeting the Highest Standards

Lahey Hospital & Medical Center’s reputation for excellence comes from our innovations in care, our exceptional patient outcomes, our research and more.

We are committed to maintaining our high standards and giving our patients the best care possible. A number of organizations track our progress and help us continuously raise the bar.

Measuring Our Performance

These national organizations review our quality and safety:

We are fully accredited by The Joint Commission, a national leader in setting quality and safety standards for health care.

We consistently earn the Joint Commission’s Gold Seal of Approval, which shows we have met or exceeded their high standards.

Centers for Medicare and Medicaid Services is a federal agency that collects data on how well a facility cares for its patients, what its mortality rates are, and how satisfied patients feel about the care they received. Their findings are reported on Hospital Compare. We consistently rank above average overall with Centers for Medicare and Medicaid Services.

The Leapfrog Group is a national nonprofit organization that surveys hospitals on their quality, safety and patient outcomes. Its reports show factors such as the use of computerized medication ordering, hand washing, the use of specially trained doctors in intensive care units and other practices that reduce medical mistakes.

We fully meet Leapfrog standards for medication safety, inpatient care management and other important measures. Lahey has once again received A’s, the highest possible rating in The Leapfrog Group’s Fall Patient Safety Scores.

Patient CareLink is a statewide initiative that helps health care organizations continuously improve quality of care and patient safety. Using data from the Hospital Quality Alliance, the National Quality Forum and other sources, they help hospitals monitor improvement trends over time.

The ratio of the average number of patients to the number of nurses in an ICU is an important indicator of quality and safety. At Lahey Hospital & Medical Center, we track these numbers quarterly and make them available to patients, colleagues and regulatory agencies.

 

Reporting Period | Q1 2016 Jan – Mar Table
Reporting Period | Q1 2016 Jan – Mar
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Coronary Care Unit Adult Critical Care – Coronary Care 7 4 1: 1.860
5 Central ICU Adult Critical Care – Medical 7 4 1: 1.827
Medical Intensive Care Unit Adult Critical Care – Medical 10 6 1: 1.723
SICU Adult Critical Care – Surgical 19 12 1: 1.567
Reporting Period | Q2 2016 Apr – Jun Table
Reporting Period | Q2 2016 Apr – Jun
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Coronary Care Unit Adult Critical Care – Coronary Care 6 4 1: 1.699
5 Central ICU Adult Critical Care – Medical 6 3 1: 1.826
Medical Intensive Care Unit Adult Critical Care – Medical 11 7 1: 1.606
SICU Adult Critical Care – Surgical 18 12 1: 1.520
Reporting Period | Q3 2016 Jul – Sept Table
Reporting Period | Q3 2016 Jul – Sept
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Coronary Care Unit Adult Critical Care – Coronary Care 7 4 1: 1.860
5 Central ICU Adult Critical Care – Medical 7 4 1: 1.827
Medical Intensive Care Unit Adult Critical Care – Medical 10 6 1: 1.723
SICU Adult Critical Care – Surgical 19 12 1: 1.567
Reporting Period | Q4 2016 Oct – Dec Table
Reporting Period | Q4 2016 Oct – Dec
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 10.6 7.2 1: 1.5
SICU Adult Critical Care – Surgical 18.3 13 1: 1.4
5 Central ICU Adult Critical Care – Medical 6.8 4.5 1: 1.5
Coronary Care Unit Adult Critical Care – Coronary Care 6.2 4.5 1: 1.4
Reporting Period | Q1 2017 Jan – Mar Table
Reporting Period | Q1 2017 Jan – Mar
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 10.46667 7.59101 1: 1.37882
SICU Adult Critical Care – Surgical 18.28889 13.7458 1: 1.33051
5 Central ICU Adult Critical Care – Medical 6.37778 4.78631 1: 1.33251
Coronary Care Unit Adult Critical Care – Coronary Care 6.38889 4.87026 1: 1.31182
Reporting Period | Q2 2017 Apr – Jun Table
Reporting Period | Q2 2017 Apr – Jun
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 10.90110 7.65587 1: 1.42389
SICU Adult Critical Care – Surgical 18.00000 13.74739 1: 1.30934
5 Central ICU Adult Critical Care – Medical 6.83516 4.74891 1: 1.43931
Coronary Care Unit Adult Critical Care – Coronary Care 6.6044 5.12031 1: 1.28984
Reporting Period | Q3 2017 July – Sept Table
Reporting Period | Q3 2017 July – Sept
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 10.28261 7.31113 1: 1.40643
SICU Adult Critical Care – Surgical 17.77174 12.82498 1: 1.38571
5 Central ICU Adult Critical Care – Medical 6.66304 4.69661 1: 1.41869
Coronary Care Unit Adult Critical Care – Coronary Care 6.6087 5.28525 1: 1.25040
Reporting Period | Q4 2017 Oct – Dec Table
Reporting Period | Q4 2017 Oct – Dec
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 10.90217 7.75813 1: 1.40526
SICU Adult Critical Care – Surgical 16.47826 12.58311 1: 1.30955
5 Central ICU Adult Critical Care – Medical 6.92391 5.1813 1: 1.33633
Coronary Care Unit Adult Critical Care – Coronary Care 6.92391 5.08595 1: 1.35069
Reporting Period | Q1 2018 Jan – Mar Table
Reporting Period | Q1 2018 Jan – Mar
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 11.32222 7.82732 1: 1.44650
SICU Adult Critical Care – Surgical 20.15556 14.73786 1: 1.36760
5 Central ICU Adult Critical Care – Medical 6.91111 5.20019 1: 1.32901
Coronary Care Unit Adult Critical Care – Coronary Care 7.12222 5.24065 1: 1.35903
Reporting Period | Q2 2018 Apr – Jun Table
Reporting Period | Q2 2018 Apr – Jun
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 10.84615 7.94991 1: 1.36431
SICU Adult Critical Care – Surgical 16.96703 12.82228 1: 1.32325
5 Central ICU Adult Critical Care – Medical 6.74725 5.36289 1: 1.25814
Coronary Care Unit Adult Critical Care – Coronary Care 6.73626 5.42189 1: 1.24242
Reporting Period | Q3 2018 Jul – Sept Table
Reporting Period | Q3 2018 Jul – Sept
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 10.18478 7.96999 1: 1.27789
SICU Adult Critical Care – Surgical 17.68478 13.85948 1: 1.27601
5 Central ICU Adult Critical Care – Medical 6.33696 5.1149 1: 1.23892
Coronary Care Unit Adult Critical Care – Coronary Care 6.56522 5.37063 1: 1.22243
Reporting Period | Q4 2018 Oct – Dec Table
Reporting Period | Q4 2018 Oct – Dec
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 11.09783 8.46727 1: 1.31067
SICU Adult Critical Care – Surgical 19.44565 14.75982 1: 1.31747
5 Central ICU Adult Critical Care – Medical 7.11957 5.48743 1: 1.29743
Coronary Care Unit Adult Critical Care – Coronary Care 7.04384 5.60021 1: 1.25772
Reporting Period | Q1 2019 Jan – Mar Table
Reporting Period | Q1 2019 Jan – Mar
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 10.72222 8.22669 1: 1.30335
SICU Adult Critical Care – Surgical 19.22222 14.16796 1: 1.35674
5 Central ICU Adult Critical Care – Medical 6.90000 5.89924 1: 1.16964
Coronary Care Unit Adult Critical Care – Coronary Care 6.75556 5.48411 1: 1.23184
Reporting Period | Q2 2019 Apr – Jun Table
Reporting Period | Q2 2019 Apr – Jun
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 10.01099 8.09050 1: 1.23738
SICU Adult Critical Care – Surgical 18.34066 14.45955 1: 1.26841
5 Central ICU Adult Critical Care – Medical 6.74725 5.27182 1: 1.27987
Coronary Care Unit Adult Critical Care – Coronary Care 6.40659 5.46079 1: 1.17320

 

Reporting Period | Q3 2019 Jul – Sep Table
Reporting Period | Q3 2019 Jul – Sep
Name of ICU Type of ICU Average Daily Patient Census Average Daily Staff Nurse Census Average Daily Staff Nurse-to-Patient Ratio
Medical Intensive Care Unit Adult Critical Care – Medical 10.34783 7.95600 1: 1.30063
SICU Adult Critical Care – Surgical 19.26087 14.67667 1: 1.31235
5 Central ICU Adult Critical Care – Medical 6.76087 5.42819 1: 1.24551
Coronary Care Unit Adult Critical Care – Coronary Care 6.97826 5.63543 1: 1.23828

Our accreditations and recognitions support what our patients and their families already know—we put every effort into providing high quality care, and we succeed.

The Comprehensive Breast Health Center at Lahey Hospital & Medical Center is accredited by the National Accreditation Program for Breast Centers, a group of national professional organizations dedicated to improving the quality of care for people with breast cancer and other breast diseases. We are one of nineteen centers in Massachusetts to have earned this accreditation.

Each year US News & World Report’s hospital ranking help patients find quality care. Their 2018-2019 rankings place us in the top five in Massachusetts. We also ranked “High Performing” in a number of areas including aortic valve surgery, colon cancer surgery and heart failure care.

Our Center for Surgical Weight Loss is accredited as a Level 1A facility by the Bariatric Surgery Center Network Accreditation Program. The American College of Surgeons awards Level 1A accreditation to hospitals that have high-volume practices and can manage the most challenging and complex patients.

Our Department of Transplantation is among a select group of hospitals recognized by the Health Resources and Services Administration for success in increasing organ donation rates.

Lahey Hospital & Medical Center is committed to meeting the unique needs of older adults and their loved ones. We provide evidence-based, age-sensitive nursing care for our older patients, which lead to the best possible clinical outcomes. Because of this commitment to elder care, we are proud to accredited as a NICHE organization (Nurses Improving Care for Healthsystem Elders).

Thomson Reuters 50 Top Cardiovascular Hospitals

Our Landsman Heart & Vascular Center has been consistently named by Thomson Reuters as one of the 50 top cardiovascular hospitals in the U.S. This honor is awarded to cardiovascular centers with achievements such as low complication rates, better survival rates, shorter hospital stays and fewer readmissions.

Stroke Center Gold Plus Achievement Award

We are designated as a primary stroke service by the Massachusetts Department of Public Health. Our Stroke Center received the American Stroke Association’s Get With the Guidelines-Stroke Gold Plus Achievement Award. This award recognizes our commitment to and success in providing excellent care for stroke patients. We have also been recognized with a place on the Association’s Target: Stroke Honor Roll for improving stroke care. These hospitals are recognized for at least three consecutive months of 50 percent or higher adherence to all relevant Target measures in addition to current Bronze, Silver or Gold Get With the Guidelines – Heart Failure or Stroke recognition status.