We have changed our visitation policy for the safety of our patients and staff. Click here for the updated visitation policy and click here for information about COVID-19.

Our Financial Assistance Policies and Information

At Lahey Hospital & Medical Center, we provide financial counseling assistance to help you pay your medical bills. If you have limited insurance or no insurance coverage, you may qualify for government assistance through the MassHealth, Commonwealth Care or Health Safety Net (Free Care) programs.

Please make an appointment with a hospital financial counselor by calling 781-744-8815 in Burlington or 978-538-4101 in Peabody. You can also stop by the Financial Counseling office located in the main lobbies of the Burlington and Peabody facilities.

Lahey Hospital & Medical Center Credit  & Collection Policy (pdf)

Financial Assistance Policy (pdf)

Financial Assistance Policy Plain Language Summary (pdf)

Financial Assistance Policy Application (pdf)

Medical Hardship Application

Financial Assistance Policy Covered and Non-Covered Providers and Clinics