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Our Mission

Our goal is to continuously improve patient safety by advancing the quality of our clinical laboratory services. Our mission is to provide patient care and community-oriented laboratory services which are scientifically sound, timely and accurate by creating systems that satisfy service expectations, ensure continued quality and enhance the understanding of laboratory medicine. We value:

  • Communication, participation and teamwork,
  • Continuous innovation, learning and improvement,
  • Compassion through individual respect and personal attention.

Laboratory Accreditation

The Department of Laboratory Medicine at Lahey Hospital & Medical Center is accredited by the College of American Pathologists (CAP). CAP is approved by the Centers for Medicare and Medicaid Services (CMS) as a deeming authority; CAP requirements are deemed as equivalent to or more stringent than CMS’s regulatory requirements. CAP inspects a laboratory in lieu of CMS. Upon successful completion of an inspection, our Laboratory was awarded CAP accreditation and became part of an exclusive group of more than 7,000 laboratories world-wide that have met the highest standards of excellence.

Lahey Hospital & Medical Center, Burlington

  • College of American Pathologists: 11558-01
  • Centers for Medicare & Medicaid Services, Clinical Laboratory Improvement Amendments: 22D0677827
  • The Joint Commission, Hospital Accreditation Program: 3008336

Lahey Medical Center, North Shore, Peabody

  • College of American Pathologists: 11558-06
  • Centers for Medicare & Medicaid Services, Clinical Laboratory Improvement Amendments: 22D0881073
  • The Joint Commission, Hospital Accreditation Program: 3008336

Laboratory Services

The Department of Laboratory Medicine serves the physicians and patients from all divisions of Lahey Hospital & Medical Center, as well as the needs of other regional health care providers and community physicians and their patients.

The main Burlington laboratory is on 3 Central, along with the laboratory administrative offices. In addition to the Blood Collection Center (Blood Lab), we have the following scientific sections that provide the latest in “state-of-the-art” laboratory testing: Blood Bank, Chemistry, Flow Cytometry, Hematology, Microbiology and Molecular Diagnostics.

The Peabody laboratory is on the 2nd floor of Lahey Medical Center, Peabody. This small laboratory provides phlebotomy and basic hematology, chemistry, and urinalysis testing services. It also issues Blood Bank products.

An outpatient phlebotomy station is maintained at Lahey Outpatient Center, Lexington, on Hayden Avenue.

Hours of Operation

Laboratory testing, Blood Bank, and hospital phlebotomy services are provided in Burlington and Peabody weekdays and weekends, 24 hours per day. Outpatient Blood Lab (Phlebotomy) Services are provided in Burlington, Peabody, and Lexington, with the following public hours, Monday through Friday:

  • Burlington (3rd floor, West): open Monday through Friday 7 am – 6 pm
  • Peabody (2nd floor): open Monday through Friday 6:30 am – 6 pm
  • Lexington (3rd floor): open Monday through Friday 7:30 am – 5 pm

Limited Blood Lab (Phlebotomy) services are available only in Burlington for outpatients who require stat testing or who have clinic appointments Monday through Friday (6 to 9 pm), Saturday 8 am to 2:30 pm, Sunday/Holidays 9 am to 2:30 pm). If you require services in Burlington outside the posted hours, call the laboratory at 781-744-8200.

Therapeutic Phlebotomy Services are provided in Burlington Monday through Thursday from 8 am to 2:30 pm, and Friday 8 to 11:30 am. To make an appointment for Therapeutic Phlebotomy, call Phlebotomy at 781-744-8229.

General Questions